Virtual Organizations as Sociotechnical Systems (VOSS)
Project Purpose
The purpose of this project is to contribute to an enhanced, interdisciplinary, understanding of the sociotechnical factors and dynamics influencing the effectiveness of virtual organizations. The project uses a stratified purposeful sample of ten virtual organizations, chosen to illustrate a variety of diverse characteristics of organizational type, including: membership composition, size, boundary definition, function, duration, origin, and funding. The sample includes, but goes beyond virtual organizations in science and engineering, to encompass networks of social and behavioral scientists; corporate teams, transnational civil society organizations, and disability advocates.
Project Goals
Three critical goals define the project.
- The first goal is to conduct a comparative mixed-methods meta-analysis of five existing virtual organizations in our sample with data collected using similar instruments. The results of this interdisciplinary meta-analysis will suggest a consensual conceptual model for analyzing, categorizing, and evaluating the effectiveness of virtual organizational structures. This sample of virtual organizations includes numerous types including: corporate; social; behavioral; and economic scientists; transnational civil society; university administrators; and disability advocates.
- The second goal is to validate the conceptual model that is suggested by the meta-analysis using data from five additional existing organizations, and then re-testing the model on the entire sample to look for model fit variability.
- Finally, the third goal is to disseminate the results of this model to a broad, interdisciplinary research community. These results will include: a web-based ontology of factors affecting virtual organizations; the meta-analysis results; proposed, tested, and retested model of virtual organization effectiveness; and any interorganizational differences that should be examined for future model refinement.
How it Works
The two-year project is organized into four distinct phases:
- Phase 1 - Spring 2009: Level Setting Amongst the Team and Ontology Development – Because our team is, by design, highly interdisciplinary, the first phase of the project will focus on developing a common nomenclature and understanding of the sample of ten virtual organizations and networks under analysis in the project.
- Phase 2 - Summer 2009: Comparative Mixed-Methods Meta-Analysis and Model Development – In this phase, all of the disparate qualitative, quantitative, and social network data from the virtual organizations in the sample will be combined for comparative mixed methods meta-analysis.
- Phase 3 - Fall 2009 / Spring 2010: Model Testing and Instrument Design – Based on the meta-analysis and model development in Phase 2, Phase 3 utilizes the newly aggregated data set to reinterpret the virtual organization data and to test the model.
- Phase 4 - Summer / Fall 2010: Evaluation and Dissemination – In this final phase, we will conduct a summative evaluation of the project (the formative evaluation will take place at the conclusion of each phase).
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